Terms & Conditions

Terms & Conditions 

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Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the ajnaa.my operated by AJNAA HOLDING SDN. BHD.

access to and use of the service is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users, and others who access or use the service.

By accessing or using the service the customer agrees to be bound by these terms.

If the customer disagrees with any part of the terms then a customer may not have access to the AJNAA service. The online services are not intended to be used by, or targeted to, anyone under the age of 13 years old. The customer must be at least 13 years old to use the online services. If a customer is at least 13 years old but not yet 18 years old (or the legal age of majority if different in customer jurisdiction), then the customer must review these terms with parent or guardian and they must understand and agree to these terms in order for a customer to use the online services.

If the customer’s parent or guardian does not agree to these terms, the customer must immediately stop using the online services and request that AJNAA’s close any online services account that you have created.

can request account deletion by sending an email to [email protected], please include the email address of the account that desire deleted


Availability of products and services

AJNAA’s products are available in Malaysia, Singapore and upon request country by shipment/courier. Nevertheless, the online services may describe products that are not available worldwide.


Device and account is the customer’s responsibility

s are responsible for any devices, software, and services needed to use online services.

AJNAA does not guarantee that the online services will fully function on any particular device or with any particular software. The s are also responsible for any messaging and data charges, fees and taxes for ’s use of the online services, including when AJNAA communicate with a by text, email or other means that choose. may only use the online services with devices that owns or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If a creates an online services account, the responsibility for keeping the account secure and for all activity under the account is to the s. It is necessary for a to only use one online services account and must keep the account information accurate at all times.


AJNAA’s right to update or terminate online services.

understand and consent that (with or without notice) AJNAA’s may update, modify or

terminate the online services (or access to them) from time to time, including by pushing updates to (or removing functionality or access from) any AJNAA’s mobile app that has installed on own device.


Updates to these terms.

AJNAA may also update these terms at any time and at its sole discretion. If AJNAA’s makes material changes to the terms, the notification will be sent to a by any reasonable means such as by posting the new terms in the online service. If a does not agree with the changed terms, the must immediately stop using the online services and request that AJNAA close any online services account that has created. To close the account, can visit ajnaa.my or email AJNAA at [email protected]


AJNAA’s privacy statement

These terms incorporate AJNAA’s Privacy Policy as part of the terms. AJNAA’s Privacy Policy describes company information practices, including how AJNAA collect, use, and share information.


AJNAA’s communication with the

Through the online services, a has an option to receive emails, text messages to the mobile number provide in a site or push notifications from AJNAA’s. When a opts into any of these types of communications, the understands and consent that will receive marketing, transactional and other messages from AJNAA’s. AJNAA may use the information the has provided to AJNAA to communicate with a in accordance with AJNAA’s Privacy Policy


Registering your payment method

AJNAA use third-party providers to securely store payment card information and process the payments to AJNAA. The understands and agrees that when register a payment card, AJNAA or its third-party providers may verify that the payment card registered is valid. A also understands and agree that when use order to make a purchase from a site, AJNAA will be the merchant of record. AJNAA require information other than your order code to verify your purchase.


AJNAA’s intellectual property ownership.

Any and all rights in the online services are and shall remain the exclusive property of AJNAA or its licensors. For purposes of clarity, “online services” includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “content”) as well as any part of the online services. The online services are licensed, not sold, to a . Nothing in these terms intends to transfer any such rights to or to vest any such rights in, a . may not take any action to jeopardize, limit, or interfere with AJNAA’s or its licensors’ rights.


’s license to use the online services.

Subject to these terms, the is granted a personal, non-exclusive, non-transferable, and revocable license to use the online services solely for own personal, non-commercial purposes and solely in accordance with these terms. For purposes of clarity, “Use” includes access, interact with, and display. No licenses or rights are granted to a by implication or otherwise, except for the licenses and rights these terms expressly grant to the . AJNAA reserves all other product rights.


AJNAA trademark information.

Trademarks, service marks, and all graphical elements, including the look and feel appearing on the online services, are distinctive and protected trademarks or trade dress of AJNAA or its licensors. The online services may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.


User Submissions.

Some online services may allow the to send comments, remarks, suggestions, ideas, graphics, photographs, questions, complaints or other information posted or communicated to AJNAA through the online services (together, “submissions”).  understands that by submitting any information to AJNAA through the online services, grant AJNAA a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display, and publicly perform the submissions, including to use them for any commercial or other purposes whatsoever without approval from or compensation to the or any other person, including to use them for any commercial or another purpose whatsoever without approval from or compensation to the or any other person. AJNAA will not be required to treat any submissions as confidential.


Risk of loss

All items purchased from AJNAA are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to the upon delivery to the carrier.


Product descriptions

AJNAA attempt to be as accurate as possible. However, AJNAA does not guarantee those product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by AJNAA itself is not as described, sole remedy is to return it in unused condition.

Disclaimer of warranties and limitation of a liability this site is provided by AJNAA on an “as is” and “as available” basis. AJNAA makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. expressly agrees that use of this site is at ’s sole risk. To the full extent permissible by applicable law, AJNAA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. AJNAA does not warrant that this site, its servers, or e-mail sent from AJNAA are free of viruses or other harmful components. AJNAA will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to the , some or all of the above disclaimers, exclusions, or limitations may not apply to the , and the might have

additional rights.


Site policies, modification, and Severability

Please review AJNAA other policies, such as AJNAA Shipping and Returns& Refunds policy, posted on this site. These policies also govern visits to AJNAA. AJNAA reserves the right to make changes to the site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Contact Us!

If you have any questions on AJNAA terms and conditions, please don’t hesitate to contact or email us at [email protected]


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Dropship

1) RULES AND REGULATIONS

The DROPSHIP shall always adhere by the Rules and Regulations set by the COMPANY. The DROPSHIP shall also abide and follow all the operation policies set in the DROPSHIP Manual which may be revised from time to time by the COMPANY.


2) DEPOSIT & CONSIGNMENT PERIOD

a) A deposit of RM0 or as determined by the COMPANY.

b) DROPSHIP is required to be in operation for at least 6 months from the date the agreement has been signed. Early termination initiated by the DROPSHIP is not allowed.

c) DROPSHIP shall only purchase products directly from Company HQ.


3) OPERATIONS

The DROPSHIP shall operate and carry out the business strictly in accordance with the rules and regulations of the COMPANY.


4) RIGHTS OF INSPECTION

The DROPSHIP shall permit the COMPANY, its employees, agents or representatives, with or without prior appointment to visit the premises (if any) and carry out physical stock check and inspection of records whenever necessary.



5) PRODUCTS AND MARKETING MATERIALS

a) The DROPSHIP must display the products at prominent location and in a manner satisfactory to the COMPANY.

b) All members’ kit and other marketing materials delivered to or held by the DROPSHIP on behalf of the COMPANY shall remain the sole and absolute property of the COMPANY.

c)any marketing materials such as photos, posters or videos created by ex agent/stockist shall remain the sole and absolute property of the COMPANY.

d) any marketing materials such as photos, posters or videos created by ex agent/stockist can be reuse by all active current member or agent or ajnaasquad.

e) Stocks or goods of the DROPSHIP are at the total responsibilities of the DROPSHIP.

f) The DROPSHIP must insure all the stock (if any) in their premises at their own expenses.

g) The COMPANY shall not be liable for any losses, expenses, damages incurred or suffered by the DROPSHIP resulting from non-availability or late delivery of products.

h) All products delivered shall be stored at such locations and under such conditions as may be approved by the COMPANY on the premises or elsewhere.

i)COMPANY has the right to remove any slow moving products from the list, with one month notice.


6) DELIVERY TERMS

The DROPSHIP shall inspect all products supplied on delivery and shall report any discrepancies within two (2) days of delivery. Failures to do so, all products delivered are deemed to have been delivered in good and merchantable conditions. Except as provided above, all risks thereof, including without limitation, tampering, the loss or damage to the product supplied shall be borne by the DROPSHIP.


7) CASH COLLECTION

a) Payment has to be made in AJNAA online payment into the COMPANY’s account. Details of the bank account at the current moment are as follows. AJNAA RICH TRADING Maybank A/C no : 5-62777-23421-7

b) All payments for order of member’s kit are to be remitted to the COMPANY. Orders without payment will not be processed.

c) Payments must be prompt and any with holding or late submission shall be deemed as a breach of trust resulting in the withholding of all commission or products due to the DROPSHIP

d) Clearance of all payment must be confirmed before any further transaction can be forwarded by the DROPSHIP.

e) The COMPANY reserves the right to impose any credit limit to the DROPSHIP if the need arises.

f) The DROPSHIP guarantees the COMPANY for the full payment of any amount due to the COMPANY.


9) ADVERTISING AND PROMOTIONAL ACTIVITIES

a) The DROPSHIP will participate in all advertising and promotional activities as directed by the COMPANY and shall fully cooperate with the COMPANY.

b) The DROPSHIP is not allowed to conduct any advertising and promotion on their own without prior approval from the COMPANY.

c) If DROPSHIP run their own promotion, DROPSHIP should not make unrealistic products and income claims to the public.


10) TERMINATION OF AGREEMENT

The termination of this agreement is subject to the followings:-

a) In the event of termination of this agreement by either party, a written notice of thirty (30) days is to be given in advance.

b) The DROPSHIP fails to acquire and commence the business within a period of one (1) month from the date of this Agreement.

c) For a breach of contract by the DROPSHIP, the COMPANY reserves the right to cancel or withdraw the appointment of from the DROPSHIP with immediate effect.

f) Without prejudice to any remedy which may have been made by the DROPSHIP for the breach or non-performance of this Agreement, the COMPANY shall have the right to terminate the appointment of the DROPSHIP.

g) The DROPSHIP fails to operate the business in accordance to the specification of the COMPANY.

h) The DROPSHIP shall become insolvent by reason of its inability to pay its debts as they fall due.

i) The DROPSHIP gives to the COMPANY any false or misleading information or makes any misrepresentation and engages in any conduct prejudicial to the business in the opinion of the COMPANY.

j) The COMPANY shall be entitled to enter upon the premises or other location where the products or other goods are stored and may retake possession in the event of termination of this Agreement if the need arises.

k) The DROPSHIP is not transferable and non assignable whether directly or indirectly to any third party.

l) Upon termination of this Agreement for any cause or by any means whatsoever, the DROPSHIP shall not thereafter either personally or by agent or by letters / circulars or advertisement whether on behalf of any other person / firm or solicit orders from or in any way interfere with any person or company who has been a of the COMPANY.

m)Upon termination for whatever reason stated above the DROPSHIP must immediately return all unpaid products, if any, or materials belonging to the COMPANY.


11) PRICING

Retail Price are fixed for West Malaysia, east Malaysia, Brunei and Singapore.


12) EXCHANGE & RETURN POLICY

DROPSHIP is not allowed to return products and request for refund of deposit WITHIN the minimum consignment period.


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